Privacy policy.

Last updated: PLACEHOLDER - insert effective date

PLACEHOLDER - this privacy policy is a compliant starting template. It must be reviewed and confirmed by the client (and ideally their legal adviser) before publication, and the bracketed details completed.

Who we are

Psychological & Educational Consultancy Services ("PECS", "we", "us" or "our") provides psychological and educational assessment services in Subiaco, Western Australia. This policy explains how we handle the personal information and health information we collect.

The information we collect

We may collect and hold the following kinds of information:

• Contact and identity details, such as name, date of birth, address, phone number and email.
• Health information relevant to an assessment, including history, presenting concerns, and the results of standardised tests.
• Information provided by third parties with consent, such as referrers, schools, parents or guardians.
• Funding and billing information, including Medicare, private health fund or NDIS details where relevant.
• Information collected automatically when you use this website, such as basic analytics - see "Cookies and this website" below.

How we collect it

We collect information directly from you wherever practicable - for example, through enquiry forms, phone calls, intake documents and during the assessment itself. With your consent, we may also collect relevant information from referring clinicians, schools or family members.

Why we collect and use it

We collect, hold, use and disclose personal and health information to:

• Provide psychological and educational assessment services to you.
• Prepare assessment reports and communicate findings and recommendations.
• Liaise, with your consent, with referrers, schools and other treating practitioners.
• Process billing, rebates and NDIS or insurer claims.
• Meet our professional, ethical and legal obligations as registered psychologists.

Disclosure of your information

We do not sell your personal information. We disclose it only where you have consented, or where disclosure is required or authorised by law - for example, to comply with mandatory reporting obligations or a court order, or where there is a serious and imminent threat to a person's life, health or safety.

Storage and security

We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access, modification or disclosure. Records are stored securely and retained in accordance with the professional and legal record-keeping obligations that apply to registered psychologists.

Access and correction

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. To make a request, contact us using the details below. In limited circumstances we may need to decline access, in which case we will explain why.

Cookies and this website

This website uses minimal, privacy-respecting functionality. We do not set non-essential tracking cookies without your consent. You can manage your preferences via the consent banner shown on your first visit. PLACEHOLDER - confirm which analytics, if any, the client wishes to use.

Complaints

If you have a concern about how we have handled your information, please contact us first so we can try to resolve it. You may also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Contact us

For privacy enquiries, access requests or complaints, contact PECS:

• Phone: (08) 9388 8044
• Email: admin@registeredpsychologist.com.au
• Post: Suite 0, 000 Example Street, Subiaco WA 6008

PLACEHOLDER - confirm contact details and ABN (00 000 000 000) before publication.